Technology on its own doesn't necessarily facilitate change. It can have massive effects but it isn't inevitable or automatic.
The noble idea behind One Laptop Per Child OLPC was meant to represent an enormous change. Making computer literacy cheap and affordable would transform 3rd world countries. Giving students access to computers would allow them to access the infinite and free internet.
The problem was that they gave away computers and didn't show them how to use it. No training was provided to teachers so they could incorporate it into classroom lessons.
This is change management on a massive scale. You're changing the paradigm of how people can access information, how they build knowledge. People can change all by themselves, but a lot of the time they need some help.
Remember even Farmville & Ipods have books about how to use them.