Wednesday, March 26, 2008

Social Media & Knowledge Management

As part of our user conference we're having a discussion of what we can learn from the world of social media when implementing a knowledge management initiative. I think there's a huge opportunity to learn from Social Media, not just with regards to knowledge management.

Usability, collaboration, flattening hierarchies, wisdom of the crowds, openness. Some of the basic ideas of social media.

So what better way to explore the idea than to use social media? Sort of social media On Social Media. Not a unique concept - just go on del.icio.us and see how many people tag pages with "del.icio.us." So we'll start with this post. This will probably turn into a series of posts to help clarify some ideas. I'll post some questions in some other areas and see what comes up.

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